Manager - Data Operations - Governance
ISS | Institutional Shareholder Services
Location
Mumbai | India
Job description
Let's be #BrilliantTogether
Institutionl Shareholder Services is hiring for
Manager - Data Operations - Governance for Mumbai location.
Overview Institutional Shareholder Services Inc. (ISS) is the world's leading provider of corporate governance and responsible investment (RI) solutions for asset owners, asset managers, hedge funds, and asset service providers. ISS' solutions include: objective governance research and recommendations; RI data, analytics, and research; end to end proxy voting and distribution solutions; turnkey securities class-action claims management; and reliable global governance data and modeling tools.
Responsibilities People Management
- Recruitment, coach, mentor, and develop a team of analysts to profile data for a given content pillar and market
- Undertake performance reviews to ensure that each team member works towards clearly defined team goals.
Operational Management
- Plan manpower capacity and scheduling to ensure SLA and goals are met / exceeded
- Manage workflow queues to ensure timely delivery of data profiles in accordance with established production schedules
- Enforce quality assurance and controls to ensure accuracy levels meet / exceed targets
Process/Methodology Custodianship
- Collaborate with Data colleagues across locations to:
- Develop and maintain methodology and procedures manuals for data collection;
- Enforce compliance of staff with established data collection and quality procedures;
- Analyze performance metrics (timeliness, efficiency, quality, controls) and implement opportunities for continuous improvement;
- Research, recommend, and implement technology and content opportunities to improve product quality and operational efficiencies.
Product Support
- Collaborate with other teams across functions (i.e., Research, ICS, Product, Development, QBIT) in support of planned product enhancements and extensions
- Respond to queries from internal and external clients.
Qualifications - At least a Bachelor's degree in Finance, Economics, Geology, or similar field of study. A post-graduate degree is a plus.
- A minimum of 5-8 years relevant working experience in a high-quality and hard deadline-driven environment, with at least 2-3 years leading a small team.
- Knowledge of corporate governance and/or financial markets is an advantage.
- Good judgment in assessing available information and understanding the downstream effects of data decisions on final product outputs.
- Effectiveness in working with cross-functional teams.
- Takes pride in developing people.
- Excellent oral and written communication skills.
- Strong analytical and problem-solving skills, with clear attention to detail.
- Highly motivated, independent, results-oriented, and possesses a strong sense of ownership.
- Must be willing to work on a flexible shift schedule.
#MIDSENIOR
What You Can Expect From Us Our people are the moving force behind ISS. We are dedicated to hiring the best, most talented people in our industry and empowering them with the resources and support to enhance their career, health, financial and personal well-being.
We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We are invested in our people and are working every day to ensure a diverse, equitable, and inclusive workplace.
Let's empower, collaborate, and inspire one another.
Let's be
#BrilliantTogether .
About ISS ISS empowers investors and companies to build for long-term and sustainable growth by providing high-quality data, analytics, and insight. We are committed to positively impacting the environment and society through our market-leading solutions and leading by example.
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Institutional Shareholder Services ('ISS') is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as 'protected status'). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.
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