Client Relationship Specialist
Location
Kaloor, Ernakulam, Kerala | India
Job description
Career Opportunities:
BUSINESS DEVELOPMENT EXECUTIVE
Job Type: Full-time – Work from Office Only
Timing: 9:30 – 6:00
Location: 204, 205 Infopark Technology Business Centre, Kaloor Kochi. (Head Office)
Incentives: YES
Languages know: Malayalam + English (Mandatory)+Hindi( Added Advantage)
Qualification: Bachelor's degree
Experience: 6 months to 1 year of sales experience preferred. freshers can also apply.
Location: Kochi
Joining: Immediate
Job Role:
As a Sales Professional at GreenAds Global, you will be responsible for:
1.Selling the company's products and services, effectively conveying their usability and advantages to clients.
2.Identifying opportunities to enhance sales and benefit clients.
3.Explaining various products and services to clients in a clear and relatable manner.
4.Providing exceptional services to international clients.
5.Maintaining sales reports, records, and important documents for international clients.
6.Engaging with active foreign clients and exploring new business opportunities.
7.Participating in international sales meetings, seminars, and conferences to boost sales.
8.Developing creative sales initiatives to improve the organization's financial gains.
9.Leading and guiding the sales team.
10.Ensuring the attainment of sales aims, objectives, and targets for the sales section.
11.Modifying products and services to meet the requirements and preferences of international clients.
12.Ensuring sales and supervisory functions are executed correctly, within budget and time constraints.
13.Meeting sales quotas and financial targets.
Company Overview:
GreenAds Global is a rapidly growing SaaS company in the Business Communication Platform (CpaaS) sector. We are expanding our team to foster a diverse workplace that empowers passionate problem-solvers to innovate, collaborate, and thrive in a dynamic environment. With a product that has achieved strong product-market fit, we are expanding our Sales team and seeking an exceptional, dynamic, and driven sales professional to play a pivotal role in our business growth.
Qualifications:
You are the ideal candidate if you:
Possess strong in-person, phone, and written customer communication skills.
Can effectively communicate with individuals at all organizational levels.
Excel at understanding prospect requirements and communicating them internally.
Are creative and can continuously engage with new prospects while maintaining a positive and energetic demeanor.
Are organized and data-driven, with the ability to measure and scale the sales process.
Build rapport, influence others, and maintain strong working relationships.
Thrive on continuous learning, constructive feedback, and are coachable.
Are self-driven, resilient, persistent, enjoy problem-solving, and are a team player.
Have an understanding of B2B SaaS products and the decision-making process in SMB/mid-market enterprises.
Familiarity with marketing automation tools and CRM applications (e.g., HubSpot, Salesforce) is a plus.
What's in it for you:
Great Opportunity: GreenAds Global genuinely cares about your growth. You'll work with founders with over a decade of experience in building B2B SaaS startups.
Great Team: Join a world-class, high-velocity team that embodies values like empathy, curiosity, and customer-centricity.
Great Culture: Experience an open, fun, and exciting company culture that encourages innovative thinking.
Growth: You have the opportunity to transition into other sales roles quickly.
Monetary Rewards and Benefits: Competitive salary, attractive incentives, flexible leave policy, and more.
Salary Package Offered: Competitive, ranging from 15,000 to 25,000 based on experience.
If you're ready to be part of a thriving, innovative team and believe you're the right fit for this role, we encourage you to apply and help drive our company's success. Join GreenAds Global on the journey to redefine Business Communication Platforms!
Apply Now and Be a Part of Our Success Story!
Email: [email protected]
Client Relationship Specialist
Job Description :
The Client Relationship Specialist plays a crucial role in maintaining and expanding client relationships through effective follow-up strategies. This position requires a proactive and customer-focused individual who excels in communication, relationship-building, and sales tactics. The primary responsibilities include managing follow-up activities with existing clients, handling inbound sales inquiries, and ensuring a positive customer experience.
Key Responsibilities :
Client Follow-up :
- Regularly follow up with existing clients to understand their needs, address concerns, and nurture the client relationship.
- Utilise various communication channels (phone calls, emails, and potentially social media) to stay engaged with clients and provide updates on new products or services.
Inbound Sales Handling :
- Respond promptly to inbound sales inquiries through phone calls, emails, or live chat.
- Provide detailed product or service information to potential clients and address their questions or concerns.
- Collaborate with the sales team to convert inbound leads into sales opportunities.
Relationship Building :
- Develop and maintain strong relationships with clients by understanding their business goals and aligning company offerings with their needs.
- Act as a point of contact for clients, ensuring a positive experience throughout the entire sales process.
Sales Support :
- Collaborate with the sales team to gather feedback from clients and identify areas for improvement in products or services.
- Assist in creating and maintaining sales materials, presentations, and documentation for effective client communication.
Data Management :
- Keep accurate records of client interactions, sales activities, and follow-up tasks using CRM (Customer Relationship Management) software.
- Provide regular reports on follow-up activities and sales performance to the sales management team.
Customer Satisfaction :
- Monitor and evaluate customer satisfaction levels through surveys, feedback, and direct communication.
Adaptability:
- Stay informed about industry trends, competitor activities, and market dynamics to adapt sales strategies accordingly.
- Continuously enhance product knowledge to effectively communicate features and benefits to clients.
Qualifications
- Minimum of 1-year sales experience; B2B Enterprise Sales exposure is advantageous. Freshers are encouraged to apply.
- Graduation is a must; an MBA is a plus.
- Team-oriented individual with robust interpersonal and communication skills.
- Proficient in English, Malayalam, and Hindi.
- Effective presentation and selling skills are essential.
- Strong people skills are a prerequisite.
- Solution selling, particularly in cross-selling products within large enterprises, is highly desirable.
- Excellent communication, negotiating, and closing skills with prospects and customers.
- Demonstrated experience in sales or related customer service roles.
- Strong organizational and time management capabilities.
- Familiarity with CRM software and sales tools.
- Collaborative team player with a results-oriented mindset.
Others
- CTC: 2.16 L to 3.00 L + incentives per year based on experience and performance.
- Job location: Infopark, TBC Kochi.
- Job Type: Full time.
- Immediate joining.
Email: [email protected]
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