Client Relationship Manager - Senior Consultant
Location
Bangalore | India
Job description
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business. Brief About Fractal Fractal is one of the most prominent providers of Artificial Intelligence to Fortune 500® companies. Fractal's vision is to power every human decision in the enterprise, and bring AI, engineering, and design to help the world's most admired companies.
Fractal currently has 4500+ employees across 16 global locations, including the United States, UK, Ukraine, India, Singapore, and Australia. Fractal has been recognized as 'Great Workplace' and 'India's Best Workplaces for Women' in the top 100 (large) category by The Great Place to Work® Institute; featured as a leader in Customer Analytics Service Providers Wave™ 2021, Computer Vision Consultancies Wave™ 2020 & Specialized Insights Service Providers Wave™ 2020 by Forrester Research Inc., a leader in Analytics & AI Services Specialists Peak Matrix 2022 by Everest Group and recognized as an 'Honorable Vendor' in 2022 Magic Quadrant™ for data & analytics by Gartner Inc. For more information, visit
Key Responsibilities Demand shaping :
- Use Case Development: Identify business improvement opportunities and develop compelling use cases for AI ML solutions.Leverage insights from existing dashboards, reports, proof of concepts (POCs), and market research to present new propositions to clients.
- Proposal Development and Solutioning: Build comprehensive proposals, for solutions tailored to client needs.
Client Relationship shaping
- Build and maintain strong relationships with clients & prospects based in India.
- Shape their needs for AI solutions and track impact of past solutions delivered.
- Connect the dots across the client company performance, operating model, internal value chains and industry knowhow (healthcare).
Internal collaboration with the Fractal ecosystem
- Collaborate with internal teams (account & technical teams) to develop winning proposals. Maximize applicability of Fractal's Capabilities (Genesis, Supply chain, FP&A, Genomics, Senseforth.ai, etc.) for client use cases: what, why, how, when.
Qualifications - Proven experience in customer success, account management or presales in Consulting Services, encompassing Analytics offerings (BI, AI ML, Gen AI, Cloud Tech).
- Strong understanding of business processes and the ability to derive insights from various data sources.
- Excellent communication and interpersonal skills, with an emphasis on relationship building.
- Ability to work collaboratively with teams across different functional areas.
- Familiarity with the client management.
Location: Bangalore-based with India travel.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Not the right fit Let us know you're interested in a future opportunity by clicking
Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Job tags
Salary
