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Customer Support


ARC Worldwide Limited


Location

Delhi | India


Job description

FEMALE REQUIRED

Location: NARAINA, West Delhi

 Help manage current customer accounts.
 Manage KYC documents
 Ensure smooth and timely freight process flow
 Provide shipment quotes for customers and set up shipment as required by customers.
 Maintain relationships with the carriers and customers and solve their queries too.
 Ensure accurate and timely data entry into CRM
 Track and trace shipments as required.
 Ensure timely movement and delivery of freight to customers
 ï'Ensure documents are timely sent to customer or broker for customs purposes
 ï'Interact with our customers in arranging their shipments, exceeding customer service expectations.
 Ensure all customers' standard operating procedures are followed and updated
 Timely responses to emails and requests (internal and external)
 Be a professional representative of our company that other employees look up to.

Looking for the candidate comfortable with Naraina location, comfortable to commute and should be confident.

Interested candidates do connect us by apply or WhatsApp your CV at 8750033308


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