TalentXO
Location
Delhi | India
Job description
Key Responsibilities
- Developing a comprehensive understanding of clients' market position, products/services, unique selling points, and competitive landscape. - Serving as the primary point of contact for all customer account management matters. - Proactively staying connected with clients and the evolving market to identify new opportunities and engage viable clients regularly. - Building and maintaining strong, enduring client relationships. - Negotiating contracts and closing agreements to maximize profits. - Developing trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors. - Ensuring the timely and successful delivery of solutions in line with customer needs and objectives. - Communicating the progress of monthly/quarterly initiatives to internal and external stakeholders. - Developing new business with existing clients and identifying areas for improvement to meet sales quotas. - Forecasting and tracking key account metrics (e.g., quarterly sales results and annual forecasts). - Preparing reports on account status. - Collaborating with the sales team to identify and grow opportunities within the territory. - Assisting with challenging client requests or issue escalations as needed. What we are looking for Strong Account / Client Manager profile Mandatory (Experience 1) - Must have 3+ YOE in Client success & growth (Upsell, Cross-Sell) Mandatory (Experience 2) - Experience in IT software solution sales or Management Consulting sales Mandatory (Education) - Must be a MBA in Sales and Operation from a Tier 1 Colleges (IIM, Symbiosis, Top 10 colleges) Mandatory (Company) - Services Company - CV Attachment is mandatory - Communication Skills (Please rate out of 5)- Are you okay to Work from office?(Yes/No)- 5 days/week Office Location :- Karnataka, Bengaluru
- Delhi, Delhi - Maharashtra, Pune Requirements : - Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or a relevant role. - Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executives and C-level. - Solid experience with CRM software and MS Office. - Experience delivering client-focused UX solutions to customer needs. - Proven ability to juggle multiple account management projects while maintaining sharp attention to detail. - Excellent listening, negotiation, and presentation abilities. - Strong verbal and written communication skills. - Assisting the leadership team in pricing strategies and revenue optimization to maximize profitability. - Developing a retention strategy to maximize customer lifetime value and foster loyalty..Job tags
Salary