CoBuzz
Location
Pune | India
Job description
CoBuzz - Brand of InnoServ Group, established in 2017, is a growing entity with 160+ employees across the group. Right from defining organizational culture for conglomerates like Aditya Birla Group and FMCGs like Colgate Palmolive, L'Oréal & Marico; we are helping attract potential top talent for unicorns & start-ups like Car Dekho, Dream11 & Khatabook while leading them with solutions to stay competitive. Accelerating growth through attracting and maintaining the right talent remains our main focus at MNCs like Hafele and Medtronic to naming a few active client-list.. (
Along with CoBuzz, InnoServ Group has been able to achieve success with the other focused vertical brand; InnoServ Digital and FMA Digital as well as penetrating into the Automobile, Education, Healthcare, Real Estate and Corporate sectors (
Job Profile overview: The Account Manager is the link between the client and the entire agency team. Along with their team the account manager acts as both the salesperson for the agency and as the client's representative within the agency.
The Account Manager also leads the agencies ideas presentation, ensuring the ideas remain faithful to the brief.
The most important task in account management is to design the brief; a well targeted brief can be the making of a great campaign.
Job Description:
- Communicating with clients to understand their needs and explain product value.
- Building relationships with clients based on trust and respect.
- Collaborating with internal departments to facilitate client need fulfilment.
- Responsible for execution and timely delivery of all client projects / tasks.
- Plan the quarterly planners, monthly calendars and present the same to the client for approvals.
- Responsible to create Monthly Reports, analysing the same from business point of view and take actions as per the need of the next month.
- Responsible to complete entire agreed monthly SOW, to track SOW & to maintain the work balance for an account. - Monthly Client Meetings to review last month performance, challenges, discussion on report and further road map with planned strategies.
- Leverage knowledge of industry trends, client challenges and analysing data to develop and deliver compelling value propositions.
- Look out for up-sell opportunities in the account.
- Look out for up-sell of other services / offerings of ISPL.
- Introducing and getting additional sales on suggesting new services for additional billing opportunities.
Core Competency: The Account Manager's job duties include having a strong but non-aggressive leadership style. Collaboration and teamwork is the key to this role. In addition to all the 'soft' people skills, the Account Manager must be extremely organized, particularly considering having some of the best MNCs, enterprise clients and unicorns to service, as they ultimately control the agencies use of time and resources, and then present the deliverables to the client.
Education and/or Work Experience Requirements:
• The candidate should possess minimum 1+ years of experience in managing key accounts in an agency and Social Media marketing.
• Experience in managing client.
• Expertise of competence on social media management.
• Any person coming from a background of communication studies would be preferred.
• Experience including but not limited to Facebook, LinkedIn, Google+, Google Communities, Twitter, Flickr, YouTube, Pinterest, and more.
• Knowledge of social media and analytics software (Hoot suite, Raven Tools, Google Analytics, Facebook Insights, etc.).
• Working knowledge of social media paid advertising campaigns including Facebook, LinkedIn, Instagram and Twitter.
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