Front Office gsa

Uday Palace

Location

Navsari | India

Job description

Tasks and duties

Greeting guests on arrival.
Undertaking front desk service duties.
Administering check-in and check-outs.
Assigning rooms and issuing keys.
Delivering mail and messages.
Processing guest payments and managing bills.
Coordinating with porters, concierge, kitchen staff and housekeeping.
Acting as a central source of information for guests during their stay.
Processing food and beverage requests.
Resolving problems and dealing with conflict or tension with disappointed guests.
Coordinating third-party services such as tour guides, taxis, airport transfers and rental cars.

Job tags

Salary