Customer Solutions Engineer, gTech Professional Services
Location
Mumbai | India
Job description
Minimum qualifications:
- Bachelor's degree in Computer Science, other technical field, or equivalent practical experience.
- Experience with web technologies (e.g., HTML, CSS, JavaScript, and and database querying and performance improvement.
- Experience in one or more programming languages (e.g., Java, C++, or Python).
- Experience working with and managing external partners.
Preferred qualifications:
- Master's degree in Computer Science or related field, or MBA.
- Experience in customer facing roles in sales, sales engineering, consulting, or related function.
- Experience in the online advertising industry.
- Excellent communication skills, with the ability to adapt your message to the technical level of the audience and present technical materials to groups of any size and background.
- Excellent project management skills and attention to detail.
About the job
gTech's Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.
Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our .
Responsibilities
- Work closely with our Sales team to identify, develop, and optimize new business opportunities and develop client relationships by leveraging Google products and technologies.
- Develop cutting-edge solutions as the technical lead, and provide consulting services to our partners. Build lasting relationships and be sensitive to clients' needs.
- Propose, design, create, and present prototypes, demos, and proofs-of-concept to a wide variety of audiences, from engineers to marketing professionals.
- Provide excellent customer experiences by delivering deep technical value to their online, digital initiatives.
- Travel as required to meet with specific partners/clients in the region.
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