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Location

Delhi | India

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Job description

Hotel Name

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

EXECUTIVE RESPONSIBILITIES & EMPOWERMENT

• Lots of data and statistics to deal with, coming from different sources (PMS, TARS,

RMS, Excel shared tools, market and distribution data files)

• Requires a mix of analytical and communication skills on a daily basis
• Need to keep a good balance between the "urgency" of hotel operations and the

long term anticipation required for the designing the strategy

• Within the framework of the hotel strategy, is in charge to implement and use RM methods, processes, tools in one or several hotel (s) in order to maximize the turnover.
• Analyzes data and presents information by identifying trends and rolling

Averages.

• Monitors and analyzes the competition daily through shop calls, Market Vision

Reports, and Internet searches to identify selling strategies and market trends.

• Produces weekly Operational Forecasts for hotels informing them of hotel's

arrival and departures, total hotel's projected occupancy, ADR, and RevPAR, and

MTD revenue update

• Produces Monthly Operational Forecasts for hotels forecasting on a day by day

basis next month's occupancy, ADR, and RevPAR. Examines the needs and concerns of Assistant Director, Revenue Manager, hotel staff, and corporate support staff to determine opportunities or problem areas and provide feedback in the development of policies, procedures, best practice, and standards.

• KEY OPERATIONAL RESPONSIBILITIES

Financial

• Implement the strategy with a specific action plan for each segment / area.
• Control, optimize and report sales outputs of those action plans.
• Strategize and implement with the team to maximize revenue for rooms and banquets.
• Assist in the development of occupancy forecasts for the annual budget.

Operational

• Analyze the hotel performance in the RMS as a basis for strategy decisions;
• Analyze the results on a monthly basis, by day of week, day type, segments and by comparison with competitors (benchmark);
• Analyze the contracts performance (price, allotments, number of rooms sold, etc) before decisions on renewals are taken;
• Regularly check the input and quality of data (correct segmentation, denials tracking, etc);
• Ensure, through an adapted communication, that the hotels knows how to input correct data into the PMS systems;
• Survey the market, the competitors in terms of pricing and closed dates with the help of Price Trackers, as a basis for future pricing strategies
• Regularly check the input and quality of data (correct segmentation, denials tracking, etc);
• Provide proposals for the adaptation of the long-term and short-term hotel strategy (day types, ideal mix, RML ranking, price points, triggers, sales conditions, etc) on the basis of the analysis done previously;
• Provide dynamic forecasts, compared to the strategy of the GM and budget;
• Act as a support in the preparation of the annual revenue budget.
• Recommend on strategy changes in the revenue management systems, in relation to day types, ideal mix, close limits, booking limits, to be able to react early to guest behaviour changes (new events, cancelled conferences, etc);

Business plan /Analysis

• Plan & prepare forecasts on a timely basis for review.
• Plan & prepare monthly reports, forecasts and other relevant reports.
• Ensure that the various monthly statistical reports are generated and assist in the development of occupancy forecasts for the annual budget

Team Management

• Provide effective support to the team to enable them to provide effective and efficient services.
• Communicate daily with the reservation and front office teams of the hotels for booking procedures and quality topics.
• Communicate regularly through meetings or conference call about :
• Analysis of the last months, discussing future trends. Decision about multi-hotel issues
• Organize monthly Sales and DOP Meeting with the DOP, Director of Sales and Director of RM, (eventually with other Market place Multi-hotel RM's, if any) about analyzing the last months and discussing identified future trends;

General Duty

• Check regularly the implementation of the defined strategies (brand, place, hotel).

• Attends property Staff meetings, and other property specific meetings as requested by the Revenue Manager.
• Contribute to the development of the revenue plan.

• Ensures that property sales strategies are followed
• Maintain an organized and clean work area and hotel environment.
• Ensures that all revenue management related systems are maintained.

• Ensure that the team has been trained for all safety provisions.

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Job tags

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Salary