Senior Site Reliability Engineer

Location

Indi | India

Job description

Through the power of trillions of dollars in business spend, Coupa's mission is to unlock our customers' full potential to do well and do good, anchored in our shared belief that we are smarter together. Our customers, suppliers, and employees- our Coupanians- come together to co-create ideas and innovations that impact the power of spend.

If you are passionate about new technologies, have a strong technical background and you are looking for an environment where you can continuously expand your knowledge, you are the right fit for this role. At Coupa, the 'Site Reliability Engineering team' is looking for an engineer who is ready to constantly question the status quo with a mixture of system design, code development, deployment, automation, networking, and more.

As a 'Sr. Site Reliability Engineer ', you will play a crucial role in the development of solutions for our Enterprise will be developing applications that provide self-service and increased efficiency to a diverse group of internal customers across Cloud Operations, Engineering, Customer Success & Support, and Customer Value Management. When you are successful you will significantly accelerate the ability of our teams to better serve our customers.

Coupa operates an open and autonomous work culture, where team members are challenged and critical thinking is encouraged. We operate an inverted organization structure, meaning we support our employees, not manage them. This is core to our culture and we do everything we can to foster an entrepreneurial spirit within our team as we strive for personal and organizational excellence.

Responsibilities:

• Automation to increase reliability, availability, and performance
• Ensuring the services and infrastructures are reliable, fault-tolerant, efficiently scalable and cost-effective
• Evaluate products and technologies in the industry that can be applied to optimize Coupa's internal processes and workflows, simplify our operations, reduce technical debt, eliminate toil
• Managing Cloud infrastructure as well as support for customer environments
• Coordinate incident, problem and change management
• Debug and troubleshoot cloud infrastructure issues, tools used to provide services
• Collaborate with Product and Support teams to plan and deploy product releases
• Leverage observability and monitoring to make informed decisions
• Participate in an on-call routine and comfortable working in 24x7 environment

About you

• At Coupa we also practice a culture of sharing, you will have various opportunities to share your ideas and hear from other teams how they solve their technical challenges. For example, we regularly organize hack days in which we explore new ideas & technologies. We are thrilled with the idea that we will be able to see your ideas become reality in our products and processes
• 5-7 years of experience in Site Reliability / DevOps role
• A critical thinker, resourceful, problem-solver who has a passion for applying technology to make human life better
• Hands on experience with Cloud/SaaS architecture using AWS/ Azure/ Google Cloud Platform a must
• Hands on experience of Observability and Monitoring (OpenTelemetry, Grafana, Dynatrace, Datadog, etc)
• Hands on experience of Log Parsing tools (Splunk, Elastic Search, etc)
• Programming languages Ruby, Python, or any object-oriented programming language or scripting skills
• Familiarity with operationalizing a software HA, Autoscaling, DR, Backups, Upgrades
• Hands-on in code development, testing and deploying to the server. End to End experience with SDLC, Agile Practices, Kubernetes, Docker
• Hands-on experience with Terraform and configuration management tools like Chef, Ansible or equivalent
• Expertise in problem-solving and analyzing global scale distributed systems
• Excellent written and verbal communication skills

What can you expect when you join Coupa:

• During your onboarding you will:
• Have a buddy that will guide you on your onboarding journey
• Receive training on our products, processes and organization
• Learn our stack by diving into DevOps best practices with the team
• Once you are fully onboarded you will:
• Drive design and implementation in your team
• Participate in our community to evolve together
• Pursue your personal development journey as part of the Coupa family

At Coupa, we're building a great company that is laser-focused on three core values: ensuring customer success with an obsessive and unwavering commitment to making customers successful, focusing on results with a relentless focus on delivering results through innovation and having a bias for action, and striving for excellence with our commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.

At Coupa, we have a solid and innovative team dedicated to improving the spend management processes of today's dynamic businesses. We celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. Learn more about our commitment to fostering diversity, equity and inclusion at Coupa . All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.

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