Location
India | India
Job description
Company Description
Summit Hotels & Resorts is a chain of hotels and resorts located in sought-after hill stations and popular tourist destinations in India and Bhutan. Our properties blend in perfectly with their destinations, yet uniquely uplift themselves from the ordinary. We ensure exceptional value and service with tasteful elegance and unmitigated comfort.
Role Description
This is a full-time on-site role located in Bokakhat for a Front Office Associate. The Front Office Associate will be responsible for phone etiquettes, receptionist duties, customer service, check-in, communication and general front office duties.
Qualifications
- Strong customer service skills, including phone etiquette and greeting guests upon arrival
- Experience in performing receptionist duties in a hotel or similar environment
- Excellent communication skills in English and Hindi, both verbal and written
- Ability to multitask and handle various responsibilities simultaneously
- Attention to detail with the ability to maintain accurate records
- Proficient computer skills, including knowledge of MS Office suite and hotel management software
- Bachelor's degree or diploma in Hotel Management or a related field
- Knowledge of additional languages is a plus
Job tags
Salary
