Manufacturing IT Application Manager

Location

Bangalore | India

Job description

• As Service Owner Manufacturing Applications, you have complete end to end service accountability for the Service offerings in Your portfolio

• You will play an important role to optimize and maximize the Services value through the entire lifecycle, always with business benefit as key driver

Responsibilities

• Managing and continuously improve the service, follow up with business.
• Ensure Service Quality and regular review of Service performance.
• Maintain the Services content in the Service portfolio/s
• Ensure Architectural standards are followed.
• Responsible for the Services Support model
• Manage the Services full Life cycle including Release, Security, Finance, License compliance, Integration, Compliance, Audits
• Trigger Service improvement plans when necessary.
• Control TCO (Total Cost of Ownership) throughout the life cycle.
• Support the operational stability of Services incl. bug fixes & minor developments.
• Service Training material and information about the Services in business language
• Supplier Management including contracts and negotiations.
• You will support various projects and demands representing Your Application Services.

Education & Experience

• At least 5-7 years of experience within IT
• ITIL knowledge
• A BS degree in Computer Science, Mechanical Engineering or equivalent.
• Experience in Manufacturing Application Management in a Global context.
• Experience in Plant Maintenance Applications is a plus
• Experience in contract negotiation and project management methodology.
• Excellent communication skills with fluency in English.
• Capacity to deliver in a high-performance team located remotely.
• Structure and organize own time with high work ethics

Job tags

Salary