Location
Jaipur | India
Job description
The values that form our foundation are:
- Radical customer centricity
- Ownership-driven culture
- Keeping everything simple
- Long-term thinking
- Complete transparency.
Responsibilities:
- Assist in the installation, configuration, and maintenance of hardware, software, and network systems.
- Provide technical support to end-users by troubleshooting hardware and software issues and resolving them in a timely manner.
- Monitor and manage IT systems, networks, and servers to ensure optimal performance and reliability.
- Collaborate with team members to identify and implement IT solutions that enhance efficiency and productivity.
- Perform routine maintenance tasks, such as system updates, backups, and security patches.
- Assist in the management of user accounts, permissions, and access rights.
- Respond to and resolve help desk tickets, maintaining accurate records of incidents and solutions.
- Assist in the setup and maintenance of audiovisual equipment for presentations and meetings.
- Contribute to the development and documentation of IT policies, procedures, and guidelines.
- Participate in the evaluation and recommendation of new hardware and software solutions.
- Stay up-to-date with emerging technologies and industry trends to provide informed recommendations.
- Support cybersecurity efforts by implementing and maintaining security protocols and practices.
- Provide training and guidance to employees on the effective use of IT systems and tools.
- Assist in the procurement of IT equipment and supplies as needed.
- Maintain inventory records of hardware, software licenses, and other IT assets.
Job tags
Salary
