Location
Work from home | India
Job description
Role & Responsibilities
- Administer JIRA/Confluence/JIRA Service Desk cloud version should have a experience in Migration and consolidation of Multiple JIRA instances.
- Work with our Program and Project Management Office, software development and support stakeholders in designing, developing and maintaining workflows.
- Work closely with the relevant teams to optimize workflows and ensure necessary data is accessible and clean.
- Develop metrics, dashboards, reports and advanced filters to provide leadership with meaningful operational/performance metrics and status reports.
- Monitor and coordinate all JIRA system operations, including security procedures and liaison with corporate IT, security and compliance teams.
- Coordinate major/minor Atlassian software installations, upgrades and patch management prefer to have JIRA Administrator or Atlassian System Administrator Certification, Scripting for DevOps processes.
- Work in fast paced environment.
- Agile methodology experience preferred (Scrum, Kanban, etc.) and use of JIRA, Confluence, etc.
- Strong verbal and written communication skills to work with team members to gather and understand business requirements and translate into optimal Jira solutions.
- Develop custom scripts/ Rest API's calls to pull data for metrics reporting.
- Developing and deploying custom plugins for Jira.
- Active listening means paying close attention to who you are communicating with by engaging with them, asking questions and rephrasing.
- Experience using the right appropriate communication method.
- Being successful as an independent contributor
Skills/Experience
Technologies
- Administer JIRA/Confluence/JIRA Service Desk cloud version should have a experience in Migration and consolidation of Multiple JIRA instances.
- Work with our Program and Project Management Office, software development and support stakeholders in designing, developing and maintaining workflows.
- Develop metrics, dashboards, reports and advanced filters to provide leadership with meaningful operational/performance metrics and status reports.
- Monitor and coordinate all JIRA system operations, including security procedures and liaison with corporate IT, security and compliance teams.
- Agile methodology experience preferred (Scrum, Kanban, etc.) and use of JIRA, Confluence, etc.
Functional Area
DevOps & Cloud
Education
Bachelor's degree in a Computer Science, or equivalent practical experience
Soft Skills
- Proficiency to handle complex and quality demanding jobs.
- Should have good Communication skills.
- Should have technical bent of mind.
- Should have problem solving, prioritizing tasks, multi-tasking abilities.
- Should be able to understand and handle tasks independently.
Job tags
Salary
