Assistant Manager, Supplier Governance

Location

Bangalore | India

Job description

Diageo is a global leader in beverage alcohol with an outstanding collection of brands across spirits and beer categories. These brands include Johnnie Walker, Crown Royal, JεB, Smirnoff, Cîroc, Ketel One, Captain Morgan, Baileys, Don Julio, Tanqueray and Guinness.

Purpose of Role:

This role will lead two portfolios.

1.Lead the digital initiatives for Customer Experience in SE. This includes projects like Supplier Service Hub transformation, reduction of query volumes etc . Primary responsibilities include the F24 ambition of reducing the query volume from users and suppliers to 50% . Will also support the improvisation of the query management platform to ensure it is a user friendly experience to our internal & external Users

2.Support our Procurement initiative of establishing a user friendly buying channel framework and guidance for our users , friendly content management and help guides for users etc

Leadership Responsibilities

Be authentic – Maintain great relationships with internal stakeholders and communicate in the right way. Stand for process quality and compliance.

Consistently deliver great performance – The role holder must be a self-starter and have strong

prioritisation skills, staying focused on what business outcomes need to be delivered. They must demonstrate brilliant execution in all aspects of the role. Attention to detail, rigour and structure is essential.

Managing people for success

• Build capability and inspire team with clear purpose, accountabilities, performance goals and trust.
• Actively drive employee engagement to achieve super engagement scores above target and to ensure high productivity of individuals in the team.
• Ensure change impacts from change programmes are well managed and secure buy in from STP team and related stakeholders

Top 3-5 Accountabilities

• Support the solutions for Best-in-class User Experience (technology, data, process) and be able to demonstrate to stakeholders.
• Confirm and deliver the project outcomes, working collaboratively with team and stakeholders.
• Work with stakeholders to manage change ensuring Project benefits are delivered.

Qualifications and Experience Required:

• University / College degree in finance / business
• 8+ Years' experience in Shared services with majority of experience in STP domain
• Maintain great relationships with internal stakeholders and communicate in the right way. Stand for process quality and compliance
• Ability to negotiate and persuade clients and colleagues at all levels
• Excellent communication skills and influencing skills dealing with stakeholders
• Strong functional knowledge in User experience, Ticketing management, Design thinking concepts , Automation tools and methodologies
• Self-confident, assertive, accurate and pays attention to details.

Interested candidates can share profiles to [HIDDEN TEXT].

Job tags

Salary