Location
Nagpur | India
Job description
Job Description (Posting).
Proficient with RHEL and Suse Linux and AIX OS administration. Good knowledge on Patching Linux servers. Experience of Server refresh/migration and Data Center relocation. Experience in tools like Puppet and Ansible. System monitoring experience (Nagios, Zabbix) Hands on experience on Linux LVM and KVM-RHV Detailed knowledge of UNIX principles, file editing, UNIX commands, and file manipulation. Server hardening Operating system installation and troubleshooting, disk management, vprotect, network resource management, application installation, scripting and trouble shooting. (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Qualification
B-Tech
Skill (Primary)
Technical Skills-SKU - C&Unix-Linux/Unix/Aix - Admin
Job tags
Salary
