Newgen Software
Location
Noida | India
Job description
Role: Engagement Manager What you will do :- Owning all Professional Services business in selected Key Accounts within the region. Maintaining client relationships for all ongoing projects and drive recurring services bookings in your accounts. Having an exceptional ability to effectively negotiate and collaborate across teams and organizations will help you to succeed in this role. Supporting critical leadership reviews and presenting the status of the programs internally and externally Continuously innovating and improving processes to optimize program efficiencies are Becoming the trusted advisor to the customer on implementation and management of Newgen products and solutions.
What It Takes Your role:- 2-7yrs of Industry Experience along with good experience in account farming or as a client engagement role. Overachieve on personal bookings target every financial year, with the ability to grow your numbers year on year. Selling consulting services to the existing customers. Closing services sales that allow the Consulting team to drive revenue. Designing the account plans (both long term and short term) and achieving the account target. Responsible for new business for Account Expansion targets and creating a healthy pipeline of new opportunities. Execution of ongoing engagement such as implementation, renewal of ATS/AMC, additional resource deployment, and additional process deployment. Ensure delivery and demonstrate the value proposition by leveraging industry best practices and • thereby retain the account over competition Responsible for the end-to-end delivery – takes over from Presales immediately after receipt of the order placed by the customer, thru Hand-off process including all project sign off and the site going Live dates. Evaluation of the new opportunities and creating value propositions, proposals, Demo/POC script & white papers on solution offerings. Billing/ Contracting/ Raising of bill/Collection of Payment from the customer as per the agreed terms and timelineJob tags
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