Customer Service Associate

Location

Mumbai | India

Job description

Company Overview:

Zyoin Pvt. Ltd. is a leading organization in the recruitment industry providing topnotch solutions in talent acquisition and HR management. With a track record of successful placements and a commitment to delivering exceptional services Zyoin has established itself as a trusted partner to both clients and candidates.

Position:

Customer Service Associate

Location:

Mumbai (Hybrid: Powai)

Shift: Rotational and Rostered

Weekly off: Workdays: 6

Role and Responsibilities:

We are looking for customer service executives for inbound and outbound customer service operations. In this role you will be responsible to resolve customer queries concerns and escalations across channels calls chats emails and social media. You are expected to work very closely with crossfunctional teams to provide instant solutions to customers.

Candidate Qualifications:

• Education: 12th/Diploma/Graduation
• Excellent communication skills written and spoken. Candidates who can speak regional languages in addition to English will be preferred.
• MS office basics
• Typing Speed 30 WPM Accuracy 95%

Requirements:

Must have own laptop.

Why you should apply:

Excellent opportunity for Freshers

Attractive perks and benefits.

Note:

We are only looking for candidates who are currently living in Mumbai and can commute to Powai. The interview will be facetoface in Powai.

excellent communication,customer service,rotational shift,freshers

Job tags

Salary