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RELATIONSHIP MANAGER


DCB Bank


Location

Karimnagar | India


Job description

Job Description :

Core Responsibility - To create strong relationships with the customers by following twin approach of ESQ and regular engagements through fulfilling service requests a) Live out ESQ culture by leading on customer engagements b) Map the Neighbourhood with customer segmentation across Current Accounts (Ex. DBSA), Savings Account, Trade, Assets, Trusts, Govt. Institutions, Other Institutions etc. Create ready wishlist of 100 customers within the neighbourhood c) Regularly train herself/himself by using LUMOS and expertise of product managers and certify oneself on all regulatory certifications d) Ensure Key Products and Processes are known (FATCA, AML, KYC and all product fulfillment related) e) Has an effective sales culture through implementing eDSR by focussing on creating excellent customer service standards. f) Meet the budgeted financial targets - every quarter


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