Technical Project Manager
BPK Tech Services India Private Limited
Location
Lucknow | India
Job description
As a Project Manager for our offshore team in India, you will be responsible for providing leadership and strategic direction to ensure the successful delivery of projects.
Key Responsibilities:
- Oversee project delivery, ensuring timely and successful completion.
- Identify and mitigate project risks, ensuring smooth project execution.
- Manage the offshore team, providing guidance and support to achieve project objectives.
- Establish and maintain effective communication channels with onshore and offshore teams.
- Foster a culture of continuous improvement, driving efficiency and productivity enhancements.
- Allocate resources effectively to maximize project outcomes.
- Monitor and evaluate team performance, implementing appropriate measures for improvement.
- Ensure adherence to quality standards and implement quality assurance processes.
- Escalate issues and concerns to appropriate stakeholders for timely resolution.
- Drive a culture of innovation by actively participating in idea generation and problem-solving sessions.
- Demonstrate thought leadership in applying technology to address complex challenges.
- Understanding the customer pain area and driving the team to address them with providing solution, planning and implementing them.
- Drive the culture of level of engagements with customer and ensure communication is improved and effective with all levels in all meetings.
- Prepare and deliver detailed project status reports, highlighting key metrics, achievements, and areas for improvement.
- Implement productivity measurement tools and methodologies to optimize team performance.
- Implement and manage timesheet processes to track team members efforts and project costs.
- Ensure the onboarding of new team members to BPK and to customer system is completed on time and new team members are engaged during initial phase.
- Defining and maintaining the documentation like KT and onboarding documentation, innovations documents etc. which are relevant to patterson.
- Tapping the new opportunities within a project to see patterson is consistently growing and we as a team growing in terms of people, process and solving complex problems.
Qualifications and Skills:
- Bachelors degree in a relevant field.
- 10+ years of experience in project or delivery management.
- Strong experience with Scrum.
- Leadership and excellent communication skills.
- Strong analytical and problem-solving abilities.
- Cross-cultural and remote team management skills.
- Technical knowledge in relevant domains.
- Domain knowledge in dentistry domain is added advantage.
- Adaptability and resilience to handle complex project challenges.
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