Location
Bangalore | India
Job description
As a IT Vendor Manager is responsible for coaching and enabling IT Product and other Vendor Managers to ensure the most effective Vendor Management practices and capabilities are employed across Nestle IT globally. She / He develops Strategic Concepts based on Industry Standards to support Service Delivery Strategies Definitions, Sourcing models, risk/performance management methodologies and s he/he is a Subject Matter Expert for collaboration with Nestl Global Procurement reflecting the requirements in a simplified common framework that includes clearly defined and transparent IT vendor performance metrics in accordance to structured governance with the vendors.
A day in the life of...
- Delivers best-in-class IT Products with the right balance of external services or assets at the best value for money, risk and speed balance; Delivering quality and Vendor Management capabilities that balance value, cost, risk and speed over time according to IT technology sourcing strategy.
- Be assertive with obligation management and avoid value leakage from contracts and performance of vendors.
- Define and adapt governance models, ensuring appropriate timely evaluations of new sources of services, managing the transition from one source to another
- Facilitates the development of the IT sourcing and partner (ecosystem) management strategy and translates corporate IT and business initiatives into IT sourcing targets
- Supports the implementation of effective vendor ecosystem management practices to support Product Groups end-to-end accountability and value delivery
- Ensures the development and maturity of key sourcing and vendor management competencies and support tools , from business relationship management and strategy definition, RFP templates, scoring templates, best practices for managing vendor (ecosystem) relationship, and overseeing contract terms and conditions and vendor performance
- Leads IT Vendor Governance: defines action plans and monitor actions following the company IT Objectives key priorities
- Leads the evaluation of optimal sourcing and pricing options, taking into consideration outsourcing, managed services, cloud, hybrid and insourcing models and well as multi-partner ecosystem strategies
- Preferably bachelor's degree in business (IT management), engineering or IT
- 8+ years of relevant experience in negotiating and managing IT contracts and relationships or experience as an IT vendor, managing customer accounts and relationships
- Collaborate with other internal functions (e.g. Procurement, Legal, Finance) to ensure full vendor contract and business compliance
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