Technical Support Engineer
Location
Pune | India
Job description
Avalara is looking for Technical Support Engineer to join our dynamic team and embark on a rewarding career journey
- Responding to technical support tickets.
- Contacting clients to find out the nature of the technical or IT issue.
- Linking to clients' computers via remote access.
- Traveling to clients' office or server location.
- Installing new hardware, software, and networking systems.
- Diagnosing and troubleshooting hardware, networking, and software issues.
- Proposing simple and effective solutions.
- Providing basic software training.
- Maintaining good client relations.
- Completing job reports.
Job tags
Salary