Assistant Manager-Technology Services
Location
Noida | India
Job description
Job Description
Position Summary:
Provide VMware support including incident and work requests within the virtualization infrastructure spanning multiple data centers, across multiple VMWare ESX environments. Provide VMware support including incident and work requests within the virtualization infrastructure spanning multiple data centers, across multiple VMWare ESX environments
Hardening on ESXi host. Proficient on Vmware technologies like vCenter, Update Manager, HA, DRS, vMotion, svMotion, Template Cloning, etc. Datacenter understanding. Experience with hardware platforms. Work on major severity and complex server issues.
Job Responsibilities:
- Working & Monitoring on Ticketing Tools to maintain client SLAs
- Monitor virtualization infrastructure and provide advice on capacity requirements
- Provide support and advice to projects requiring IT platforms support.
- Managing Infrastructure environment to prevent incidents from occurring
- Proactively identify inefficiencies in operations with the objective of improving the quality of the working environment Requirements:
- Experience and demonstrated skills in systems administration which includes; 24x7 operations, Virtualization environments (VMware) across multiple VMWare ESX environments, and Multiple data centersIn depth knowledge in Windows Server 2012 R2 ,2016
- Manage & Maintain VMware infrastructure
- In depth knowledge in DNS, DHCP and file services
- Responsible for troubleshooting OS & server hardware related issues by co-ordinating with Datacentre engineers.
- Identify issues is Windows environment proactively.
- Troubleshooting and break-fix of issues in Windows
- Responsible for managing McAfee ePO server & managing latest DAT versions on all client systems
- Responsible for applying security patches to windows servers using SCCM or any equivalent tools
- Responsible for building & hardening windows servers
- Analyse server logs & provide root cause analysis during Major incidents
- Manage & maintain permissions on File servers & NAS shares
- Experience with Cloud Computing (AWS, GCP and Azure) a distinct advantage Familiarity with fundamental networking/distributed computing environment concepts; including TCP/IP connections, Protocol, SSL, firewalls, VLANs, Proxy enablement, DNS, Load balancing
Education:
- Bachelor’s degree in computer science or related discipline or equivalent work experience required
- Experience with Cisco Unified Computing System
- Experience:
6-8+ years of experience in all phases of enterprise installation and maintenance of hardware and software systems, network and operating systems and storage management .
Installing and managing the 6.7 and 7.0 VMware environments - Clear understanding of VMware Vsphere Virtualization
- Experience of Exchange server and 0365 troubleshooting
- Understanding of CISCO UCS blades is expected
- VMware ESXi management (Patching and upgrade)
- Scripting knowledge is required (Powershell Batch file)
- Excellent knowledge of operating systems and subsystems, systems software, enterprise design and software and storage management
- Excellent knowledge of network hardware and software, infrastructure and design, topologies and protocols
- Strong analytical and documentation skills
- Excellent teamwork and communication skills, both verbal and in writing
- Ability to foster strong partnerships with business customers, peer groups and vendors.
- Strong customer service focus
- Excellent problem solving skills
- Takes a thorough, comprehensive, inquisitive, thoughtful, persistent and conscientious approach to assignments. Pays attention to details and ensures accuracy and high quality.
- Excellent writing and documentation skills.
- Ability to skillfully, knowledgeably and diplomatically represent the team, department or Company at meetings and conferences.
- Ability to play a vital role in high visibility assignments.
- Shares ideas and knowledge.
- Installing and managing the 6.7 and 7.0 VMware environments
- Clear understanding of VMware Vsphere Virtualization
- Experience of Exchange server and 0365 troubleshooting
- Understanding of CISCO UCS blades is expected.
- VMware ESXi management (Patching and upgrade).
- Scripting knowledge is required (Powershell Batch file)
MetLife:
MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.
We are ranked #44 on the Fortune 500 list for 2019. In 2019, we were named to the Dow Jones Sustainability Index (DJSI) for the fourth year in a row. DJSI is a global index to track the leading sustainability-driven companies.
MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.
MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
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