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Performance Marketing


ITC Limited


Location

Kolkatta | India


Job description

Job Description

Associate Manager / Analyst- Performance Marketing (3-5 yrs)

Key Responsibilities:

I. Be a Subject Matter Expert (SME) in providing advisories on all PPC platforms

II. Explore various platforms opportunities globally for cooperation

III. Cascade KPIs and goals aligned to stakeholders' needs across the demand and supply spectrum.

IV. Establish the capability of providing actionable insights during mid and post-campaign reports to improve in-flight optimizations and future campaign brief recommendations

V. Set up processes in compliance with the finance process (including end of campaign reconciliation) to drive operational excellence.

VI. Be an expert on media behavior and how the target audience interacts with social touchpoints (i.e. Google, Facebook) and any cross-channel delivery.

VII. Build strong relationships across internal stakeholders.

VIII. Lead a team to plan & deliver campaigns across multiple Paid platforms

IX. Core platforms: Google, Bing, Facebook, Instagram, Snapchat, Twitter and Bigo Ads required;

X. Onboarding Additional platforms and creating a playbook such as Kwai, Sharechat, Twitter, LinkedIn, and Pinterest are highly recommended).

XI. Lead and implement Social campaign activities of established local and global brands across multiple industries & Geos

 

What we are looking for from you?

 

An energetic middle manager with a:

 

I. Strong analytical, problem-solving and time management skills.

II. Ability and vision to think strategically and drive solid results for the business.

III. Passion for developing and managing a team.

IV. Leadership skills demonstrated as an ability to anticipate and remove barriers to productivity, drive teams towards clear goals and take effective decisions.

V. Strive for excellence demonstrated by setting high standards for yourself and others, holding teams accountable, and focusing on continuous optimization while mitigating risks.

VI. Proven track record in establishing high levels of stakeholder satisfaction.

VII. Develop and execute strategies to reduce churn and drive engagement and retention activities

 

VIII. Responsible and accountable for the coordinated management of multiple activities directed towards retention objectives

IX. Analyze customer data and drive retention strategy execution

X. Responsible for end-to-end customer engagement and retention campaigns

XI. Experiment across the whole engagement and retention funnel constantly looking for maximum impact on DAU (Daily Active Users)

XII. Create, implement and optimize daily/weekly/monthly campaigns (engagement and retention - both automated and not automated)

XIII. Should be able to handle CRM tools, execute, measure and analyses campaign metrics

 

Requirements

Role requirements:

 


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