Senior Engineer II - Developer Relations

Location

Bangalore | India

Job description

• When you join the Developer Enablement team (DE), you're working with colleagues that are dedicated to helping our engineering community develop and deploy code faster and safer

• This role focuses on developer relations, providing hands-on engineering guidance and support to drive community adoption of the patterns, practices, and tooling that make up Building Software the Amex Way in the India market
• In addition, the role will support the ongoing development of the technology learning experience platform, specifically hands on exercises for onboarding boot camps that will be used within a sandbox environment
• Leaders in this team, drive large multi-year programs focused on operationalizing the way code is designed and written at American Express
• We provide a curated on-boarding learning experience to those joining our engineering teams with a goal of growing confidence
• As the primary contact for your market, you and your team will supervise and provide a strong and credible presence within specific internal communication channels (eg Slack) to promote and provide mentorship for engineers
• As the voice of the engineer, you'll collaborate with teams that provide services and support in order to remove friction and improve product utilization
• In addition, you'll support the market leadership team by inspiring growth mindset within the developer community

• We have fun! is one of our principles. you'll actively contribute and participate in adoption events and discussions (DevCons, Guild meetings, campus events, etc)

Minimum Qualifications

• Empathy for the challenges of software development and active curiosity about overcoming these challenges through software development, training and solution support.
• Excellent oral communications with a passion for listening and helping engineers find solutions for their business needs and opportunities.
• Superb networking skills and the ability to work cooperatively with and gain the respect of software developers and influencers.
• Ability to give constructive feedback to engineering teams that are service providers, to increase product adoption and remove areas of friction.

Preferred Qualifications

• Experience working with large team and mentoring peers and team members.
• Phenomenal developer skills (8+ years) on one of the popular programming languages (Java, Kotlin, Python, React.js, Node.js).
• Knowledge of CICD and Agile practices. Understanding of Jenkins Pipelines or GitHub Actions would be preferred.
• Experience advocating for engineers and helping them learn and use new technology.
• Experience in monitoring and resolving queries raised via slack and/or other channels.

Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Job tags

Salary