Mettler-Toledo International, Inc
Location
Mumbai | India
Job description
METTLER TOLEDO
Global Business Services India is a global competency center of MT, located at Powai, Mumbai. We support global MT back-office processes, like Accounts Payable, Accounts Receivable, Fixed Assets, Payroll, Billing and Financial Reporting Position: Associate-Accounts Receivable-US Collections Education Qualifications: HSC Technical Skills: 3-6 years' experience into international customer service preferably into (Cash Collections/Customer service/Retention/Upselling/ Grievance Management). SAP knowledge will be preferred (not Mandatory). Telephonic skills should be excellent. Shift Timings: Monday to Friday (5 days Working) Shift time would be 5:30 pm to 2:30 am Perks: Centralized Pickup and Home Drop WFH (on Business Requirements) Roles and Responsibilities: Resolving Outstanding Invoices in accounts receivables by contacting customer through Calls/ Emails from shared services center in India. Control overdue ageing of outstanding invoices. ▪ Ensuring smooth inflow of cash within payment terms. Sending reminders to customer to avoid payment delays. Resolving unapplied credit items on UK customer's account by contacting customer via phone/ email. Ensuring monthly progress by resolving substantial amount. Collaborating with collection and cash application team as per requirement. Meeting productivity and quality benchmark defined from time to time. Ensuring regular communication with Business Unit personnel to ensure issues are resolved immediately. Ensuring deliverables as per agreed SLA's. If interested kindly call us at +91 22 4291 2393 or mail us at [email protected]Job tags
Salary
