Take measures to percolate MSIL vision, mission and values across all customer verticals
Performing Attrition analysis, Exit- interview excerpts, stay interview excerpts for facilitating business to take key decisions
Identifying and driving employee engagement initiatives for AO/RO/ZO and HO
Statutory Compliances
Liaising with appropriate government authorities for applicable labour laws
Submission of Annual returns and other statutory documents to appropriate authority
Capability Building
Performing training need identification for respective business verticals
Facilitate in conducting specific training programs along with training academy for respective business verticals
HR Operations and Outsource Management
Handling day to day queries of employees regarding policies, benefits, promotion, transfer benefits, SAP changes, HAPPAY related queries etc.
Address or escalate all employee queries and grievances to concerned process owners and ensure fair and speedy resolution
Performing outsource contract management for Head office
Supporting in outsource hiring for field offices
Performing time office management for field employees.
Completion of payment related to FA/DA, school fees reimbursements, rent retention to field employees
Supporting in distribution of Diwali gifts, long term service awards
Capability Development
Identify training needs after discussion with the Division head in order to bridge skill gap in that particular area / Business, in collaboration with MSTA
Discussion with Business to filter out relevant skill gaps and accordingly decide the action plan and share the same with the training academy
Identify and explore various channels for Knowledge Sharing Sessions on employee development. Monitor smooth execution of Knowledge Sharing Sessions on trending topics relevant to the Business, with the help of internal or external Subject Matter Experts, for upskilling of the employees
Talent Acquisition & onboarding
Support in end- to- end recruitment of lateral hires against the manpower requirement so as to meet the manpower target of the Business and ensure adherence of following hiring steps:
Understanding the job description of the role and post on several platforms like PARAM, Employee referral, Naukri, LinkedIn, Internal Job Posting etc.
Sourcing from multiple job portals
Identify the eligible candidates according to the lateral hiring norms
Conducting the interviews process
Facilitating post selection processes like salary fixation, medical test, Letter of Intent initiation, notice period negations
Document Verification exercise during onboarding process
Employee Engagement and Connect
Conduct several engagement initiatives for employees and their families to make them feel connected to the Organization
Organize skip-level connects and capture feedback points from those sessions, chalk out action plan and share with the concerned department for closure
Conduct exit Interview with the individual employee to understand the reason of exit and design retention strategy
Timely interaction with the employee through one-on-one stay interview process to gauge the employee pulse, capture feedback and share the relevant points with the concerned team and ensure closure
Conduct policy awareness sessions to sensitize the employees for the existing policies, any modification or any new policies
Creating cross-functional engagements within the Business for better bonding and connect
HR MIS and Services
Update employee information, data movement, approvals in SAP NEEV to ensure proper data management
Approve and update punching location, time office management and handling Ask HR requests, facilitate laptop procurement to new joinees, for better employee experience Educational Qualifications
Qualifications
Minimum Qualification: Post Graduate in HR Domain (Regular)
Graduate with Post Graduate Degree/Diploma in Management or MBA with specialization in HRM/Personnel/ IR
