Monitor how to reduce call-backs. More so on top ten calls received.
Inspect or re-inspect to see progress of work. / Random Check for Quality.
Manpower allotment day to day basis on call-backs received.
Adherence to EH&S policy and practices.
Commercial
Meet clients regularly for rapport development.
Communicate with examiners on regular basis, take care of their problems and create confidence amongst them.
Correspond with clients for renewal of contract and as and when necessary and quotation for PA settlement.
Two months prior to the expiry of free service contract date inspect the elevator.
Negotiate with clients for price fixation of contracts & T-order.
Handle effective conversions when necessary.
Lead team to complete given task and facilitate them in case of need.
Check the opportunity to potential T-Business.
Make efforts for acquisition and recoveries & achieving the target.
Follow-up invoices/ payments.
Update necessary conversion/ recovery cancellation into system.
Review regularly, Net O / Payment.
Additional Responsibilities
Create Safety awareness and ensure our employees are working safely.
Ensure Zero accident / incident.
Ensure Reporting of incident
Actively participate in RQC & Safety meetings and review issues and progress.
Ensure that issues identified in the Risk Assessment (JHA) process are mitigated or controlled in accordance with assigned responsibilities and schedules.
Conduct EH&S inspection/audit as per assigned quota and ensure completion of corrective actions within targeted completion date.
To conduct FPA and complete corrective actions within targeted completion date.
Participate in Incident Investigation.
Should be Diploma/ B. Tech (full time) - Electrical / Mechanical / Electronics
Should have minimum 5 to 7 yrs relevant work experience in elevator industry.
