Cybersecurity Administrator II

Location

Work from home | India

Job description

SUMMARY:

The Cybersecurity Administrator II (CSA) reports to the CISO and is responsible for the support and daily maintenance of cloud services security and administration of in-place security controls to ensure the highest level of security for the cloud infrastructure. The CSA is responsible for supporting the architecture and assurance of information security mechanisms and services throughout the cloud services division.

Additionally, the CSA will assist in developing configuration standards for operating systems and technologies being onboarded, currently in use, or being updated in the environment. The Cybersecurity Administrator should have working knowledge of operating system security vulnerabilities and remediation techniques. The CSA should be familiar with common attack patterns and exploitation techniques so they can assist in identifying and analyzing threat modeling techniques and reduce environmental risks. The CSA should have some experience with web application security testing tools and understand vulnerabilities commonly associated with such applications. More specifically, the CSA will assist in system administration functions of servers and associated agents including but not limited to end point management systems, patching agents, and monitoring agents. They will assist in threat hunting using the SIEM and any additional tools available in the environment. They will also assist the security team in the areas of vulnerability management for internal and external scanning, end point management, log analysis etc., as related to environmental security.

The CSA will work closely with the other members of the security team, Customer Success Management and Service Center as well as cloud engineers to ensure systems remain stable and secure and customer expectations are always met.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Experience in threat modeling and other risk identification techniques to assist in specific focus areas of managing systems and security
• Help identify risks to the OT or IT environment as part of their activities
• Assist in configuration management baselining, remediation activities, and hardening standards
• Work with the OEM vendors for next gen anti virus, intrusion detection/prevention systems, vulnerability scanning and patch management solutions for troubleshooting
• Maintain and improve knowledge on system security vulnerabilities and remediation activities
• Demonstrate reporting, troubleshooting & analytical skills, ability to multi-task, and flexibility to learn and manage multiple systems and toolsets.
• Implement and maintain systems configurations, including but not limited to end point protection, firmware, patch management and current systems management software versions for customers managed infrastructure.
• Assist in report creation and data analysis on the cloud and related customer environments; ensuring the systems operates efficiently and meets the needs of the organization.
• Train, mentor, and develop others where needed
• Work directly with customers, utilizing excellent customer service skills, during all phases of the customer relationship.
• On-call rotations as needed based on team workload

OTHER DUTIES AND RESPONSIBILITIES:

• Constant improvement of all services and processes
• Other duties as assigned

MINIMUM QUALIFICATIONS: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Experience:

• Three years or more of progressive experience in large corporate IT systems environment with a wide variety of Information Management systems. Preference will be given to candidates with experience working knowledge of Windows Operating Systems and security baselines.
• Working knowledge of PowerShell scripting.
• Working knowledge and demonstrated expertise in vulnerability assessment and remediation
• Working Knowledge of IDS/IPS Systems
• Working knowledge and demonstrated expertise with Microsoft Windows operating systems. Other O/S as needed exist in the environment and working knowledge of other O/S is expected.
• Background and experience with server hardening and configuration management technologies
• Working knowledge of Security Incident and Event Management Systems (SIEM), syslog management, log monitoring, security event prevention technologies such as next gen Anti-Virus/ advance malware protection tools.
• Understanding of common attack patterns and exploitation techniques
• Working knowledge of security related features and functions with public cloud technologies such as AWS and GCP
• Understanding of cryptographic fundamentals, server monitoring, registry key settings
• Education or equivalent experience in ITIL, Security+, Microsoft Certifications preferred for this position.
• Demonstrate verbal, written and interpersonal skills.
• Ability to work independently or as a member of a technical team.
• Self-motivated and be able to produce and perform with minimal supervision as well

Education:

• Bachelor’s degree in Information Management, Computer Science, Engineering, Math or related field or equivalent experience (3 years) required.

Certifications or Licenses:

• Certifications in Microsoft, VMware, Storage, ITIL, or other Cloud Technologies preferred for this position.
• Security Certifications preferred

Special Knowledge, Skills and Abilities:

• Excellent customer service skills required.

TRAVEL REQUIRED:

Less than 10% Travel

PHYSICAL DEMANDS: (The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Ability to work long hours at a desk using a PC, video conferencing, and phone usage.
• Ability to occasionally lift and move computer equipment if necessary.
• Moderate overnight travel by land or air.

WORK ENVIRONMENT: (The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Ability to office at home if needed
• Extensive use of desktop computer, mobile technologies video conference, phone, cell phone is essential for this function.

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