Key Account Manager

Location

Guwahati | India

Job description

We are seeking a highly motivated and results-driven Key Account Manager to join our dynamic team.

As the Key Account Manager, you will play a critical role in developing and executing strategies to drive customer acquisition, retention, and revenue growth. You will work with a portfolio of our restaurant partners and help create a healthy long term food delivery ecosystem in Guwahati.

Job Description:

• Onboard new eateries on Zomato. Could be anything - from a high-end restaurant to a neighbourhood joint. This would involve excellent sales, negotiation and revenue generation skills.
• Engage with a set of restaurant partners on field and help them with any & everything that involves running a restaurant. This would require good relationship management and communication skills
• Take a data-driven approach to assist your restaurant partners in their growth journey
• Work with cross-functional teams to ensure our restaurant partners have the best possible experiences
• Spirit of service towards customers, delivery partners, restaurant partners, and our community.
• Zeal for building deep mutually beneficial relationships that are not transactional in nature.
• Analytical rigor to understand data and identify growth opportunities for your partners• Proactive, and not reactive - to identify restaurant issues and get them resolved.
• Work-life integration - we are in the hospitality business, and we work when our customers celebrate; be prepared to be 'switched on' during our largest festivals, and holidays

Requirements:

- Bachelor's degree in Marketing, Business, or a related field. An MBA degree is a plus.

- Proven track record of driving growth and scaling businesses, preferably in a startup environment.

- Strong analytical skills with the ability to extract insights from data and translate them into actionable strategies.

- Excellent communication and collaboration skills, with the ability to work effectively across different teams and levels of the organization.

- Creative problem-solving skills and a passion for innovation and continuous improvement.

- Knowledge of [specific industry/domain trends or technology] is a plus.

Job tags

Salary