Quess Corp (Magna Infotech)
Location
Bangalore | India
Job description
Roles & responsibilities:
Bachelor's degree in Computer Science, Information Technology or relevant field.
Proven experience of working as a Desktop Support Engineer, Technical Support Specialist, or a related role.
Exceptional knowledge of working with Windows/ Linux and Mac OS systems.
Excellent written and verbal Communication Skills.
Strong knowledge on troubleshooting. desktop and laptop support.
Candidates who have worked previously as a technical support will be an added advantage
Proficient knowledge of computer systems and their peripherals such as a printer, scanner, etc.
Experience with various network connections addressing.
Excellent communication and interpersonal skills.
Ensure customer satisfaction by providing the best solutions to their queries.
Proficient knowledge of antivirus software.
Good problem-solving and multitasking skills.
Exceptional customer service skills.
Flexible to support operations as it is a "WORK FROM OFFICE".
Work Location: Mumbai and Bangalore
Job tags
Salary
