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Customer Service Excutive


FashionTV India


Location

Mumbai | India


Job description

Job Title: Customer Service Executive

Company Overview

Fashion TV India is a renowned company operating in the fashion industry. With a focus on delivering exceptional customer service, Fashion TV India strives to create a positive and memorable experience for its customers.

Role And Responsibilities

The Customer Service Executive will be responsible for handling customer complaints, providing appropriate solutions and alternatives, and ensuring their resolution. They will be required to keep records of customer interactions, process customer accounts, and maintain relevant documents. The successful candidate will need to follow communication procedures, guidelines, and policies to effectively engage customers and go the extra mile to deliver an exceptional customer experience.

Candidate Qualifications

  • Good Communication skills
  • 1 to 3 years of experience in customer service

Required Skills

  • Customer service
  • Problem-solving
  • Attention to detail

Skills: engagement,customer-facing,good communication


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