Location
Bhubaneswar | India
Job description
Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: FIS Global
Job Description
- Assisting customers in resolving issues or answering questions regarding products or services provided by the company
- Providing information about products or services to customers over the phone or via email or chat applications such as Skype or Slack
- Assisting customers with billing inquiries and problems, including resolving issues and answering questions related to their bills
- Providing company information to customers, including rates, fees, and other data
- Tracking and resolving customer issues using computer software applications such as CRMs and DMSes
- Identifying and solving problems with customer orders or service requests
- Explaining new or existing products or services to customers via phone, email, or live chat sessions
- Entering orders into an order management system or other software application used by the company
- Following up with customers to ensure that they are satisfied with the resolution to their issue
Contact HR Manager WhatsApp9079400365
Qualifications
Any Diploma
Additional Information
Contact HR Manager WhatsApp9079400365
Job tags
Salary