Technical Support associate

Location

Mumbai | India

Job description

Description:

• Troubleshooting technical issues related to CRM Software deployments
• Speaking to clients to quickly get to the root of their problem and provide technical support
• Providing timely and accurate customer feedback
• Following up with clients to ensure the problem is resolved
• Supporting the rollout of new applications
• Work collaboratively with team to enable growth and improve workflow
• Testing and evaluating new technologies

Requirements:

• Prior experience in technical cloud support desktop support or a similar role
• Excellent interpersonal skills
• Attention to detail and good problemsolving skills
• Good written and verbal communication

Job tags

Salary