Programming.com
Location
Pune | India
Job description
Title Client Relationship Manager
Job Type Full-Time
Experience 3-5 years ( preferably in IT sector )
Location Mumbai, Bangalore, Pune
Notice period : Immediate to 15 days
Job Description:
We are looking for an experienced Client Relationship Manager to join our team in [Mumbai,
Pune or Bangalore]. The successful candidate will be responsible for building and maintaining
strong relationships with clients, ensuring their satisfaction with our services, and identifying
opportunities for growth and expansion preferably having recruitment background in IT sector
Responsibilities :
♦ Having good knowledge of client hunting and business farming by building strong relationships
with the client, ensuring their satisfaction with our services and identifying opportunities for
growth and expansion.
♦ Develop a deep understanding of clients' business needs and goals, and tailor our services
to meet those needs.
Work closely with the Sales and Delivery teams to ensure timely and effective delivery
of services.
♦ Serve as the primary point of contact for clients, managing communication and ensuring that all
inquiries and requests are addressed in a timely and professional manner.
Develop and implement strategies to maximize customer retention and revenue growth.
Develop a thorough understanding of our clients' businesses and their recruitment
requirements.
♦ Develop and maintain a strong network of candidates, using various recruitment channels to
source top talent.
♦ Coordinate with the internal recruitment team to ensure that all client requirements are met in a
timely and efficient manner.
Requirements :
♦ 3-5 years of experience in client relationship management in the IT industry.
♦ Strong communication and interpersonal skills, with the ability to build and maintain strong
relationships with clients and internal stakeholders.
♦ Excellent organizational and project management skills, with the ability to manage multiple
clients and projects simultaneously
♦ Strong analytical and problem-solving skills, with the ability to identify and resolve complex
issues.
♦ Experience in contract management, negotiation, and billing/invoicing.
♦ Knowledge of the software development lifecycle and Agile methodologies.
♦ Bachelor's degree in Business Administration, Marketing, or a related field. An MBA or
other advanced degree is preferred.
If you have the relevant experience and skills and are passionate about client
relationship management in the IT industry, we encourage you to apply for this exciting
opportunity.
Job tags
Salary
