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Location
Delhi | India
Job description
Roles & Responsibilities Overall 12+ years of experience, Majority in
Property and Casualty Insurance operations across the value chain / product life cycle covering Underwriting, Policy Servicing and Claims. Been in senior leadership role having an Overall responsibility for Service Delivery of a portfolio of P&C Insurance customers cutting across multiple geographies. Lead the Insurance Delivery Practice and Centre of Excellence (COE), for Insurance Vertical, provide forward outlook of the industry and how the team can be equipped to handle future. Lead a large team. Creative approach to problem solving with the ability to focus on details while maintaining the big picture view. Ability to develop new strategies, objectives and initiatives for running successful operations, experience of developing procedures, service standards for business excellence. Lead change management and value creation initiatives, ensuring client’s success and enhanced customer experience. Meet and exceed customer expectations on Service Delivery including Service Levels, Quality, Process efficiencies and saves and any other Contractual requirement across the spectrum. To closely liaise with multiple functions or stakeholders. To grow the Business for Organization’s Insurance and develop offerings with respect to P & C Insurance groom next level leadership to take on higher level responsibilities.Job tags
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