Sales Support Specialist - Africa
Location
Chennai | India
Job description
Roles & Responsibilities
- Write value added proposals for mainstream transformers and ensure they are captured in current tools.
- Responsible for all technical, financial (costs and prices) and management aspects of bids/estimates/ proposal
- Review and comment customer's specification and requirements and determine appropriate solution for proposal
- Identifies potential risks in the bids/estimates/quotations
- Help with reviewing certain legal aspects – Terms and Conditions of Sales
- Participate on Risk Reviews and internal negotiation
- Communication with Hitachi Energy and external factories for technical and commercial clarifications
- Present proposed solution to Sales Team (giving final approval – SOX compliance)
- Support negotiation/clarification during bidding process
- Develop and maintain positive relationship with existing and new customers
- Ensures cross-collaboration within in the Sales/WCFE team, and actively promotes collaboration with HUB BU
- Use of judgment and initiative necessary to identify priorities, solve problems, meet schedule, adapt to change and choose the most efficient ways to do the work
- Track proposal status and follow-up with customers
- Order Handling, Invoicing and order collection.
- Collecting the order in synergy with the Account Management Team.
- SFDC opportunity capturing
Your Background - True team player and NO silo mentality
- Bachelor's degree in engineering
- Basic understanding of electrical systems, technical competences of Transformer Products
- 2-6 years of experience, with a combination of engineering and/or tender/quotation experience
- Understanding of transformer technical specifications
- Proficiency with CRM and BI tool landscape
- English (mandatory), French is not a requirement but nice to have.
- Ability to interpret product specifications
- Good written and verbal communication skills with strong organization and time
- Marketing and Sales acumen (with previous customer-facing experience preferably)
- Ability to handle many proposals simultaneously
- Ability to perform data entry for proposals & orders using internal tools
- Proven experience with successfully organizing complex processes and activities to deliver high quality proposals
- Proven development and maintenance of positive, cooperative, team-oriented relationships with co-workers, supervisors, managers, clients and others in contact with the job
Basic Info Location Chennai, Tamil Nadu, India Job type Full time Experience Entry Level Job function Engineering & Science Contract Regular Publication date 2024-02-01 Reference number R0039682
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