Location
Pune | India
Job description
Location: Pune, India
Model of Work: Hybrid About Quorum Software Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com
Be a part of our legacy Quorum Software is the world's largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. From emerging companies to supermajors, throughout every region of the globe, customers rely on Quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies.
Who We Are Looking For Are you excited by challenges Do you enjoy working in a fast-paced, international and dynamic environment Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation.
What You Will Do - Managing the Support delivery towards our clients
- Mentoring & coaching team members
- Coordination with the Customer and other stakeholders
- Close coordination with the different teams for cross utilization of competence, processes and tools
- Be able to implement best practices in Support Delivery
- Responsible for Managing the service/support delivery in good quality, well within the Margin
- Provides innovative solutions to delivery challenges
- Consulted by and gives support to other support delivery managers
- Proactively markets Quorum towards customers.
- And other duties as assigned.
What To Bring - 10-12 years of experience in IT Industry with at least 3-4 years of them in Service/Support Delivery Management
- 1-2 years experience in managing a team
- Worked with global stakeholders
- Should have managed service delivery for different customers
- Good knowledge of ITIL
- Oil and Gas Domain knowledge.
- Knowledge of Energy Components is an added advantage
- Good presentation and leadership skills.
- Excellent Team Player
- Have Good attitude to work in cross functional teams
- Able to work with multiple cultures/countries
- Should strive for improvements in the service delivery
Additional Details - Visa Sponsorship: Employment eligibility to work with Quorum Software in India is required as the company will not pursue visa sponsorship for this position.
Diversity Statement : At Quorum, we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other characteristics that make us unique. We have a DEI committee focused on Culture, Advocacy and Talent, have company-wide Unconscious Bias training and more.
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