Location
Noida | India
Job description
Job Description (Posting).
Role Description: HCL Cloud CoE (Practice) team is looking for experienced Azure PaaS Engineers with expertise in build, configuration, and implementation of Azure PaaS Services. This role will work closely with architecture and operations team on some of HCL's largest and most strategic customer engagements to setup new PaaS centric environments, perform build & configuration, and implement POCs.
Review and integrate application requirements, including functional, security, integration, performance, quality, high-availability, disaster-recovery, and operational requirements. Review and integrate technical architecture requirements. Provide input into final decisions in resiliency, reliability, networking, integration, and security of the solution.
Position Azure PaaS Engineer
Designation Associate Consultant/Consultant
Experience - A minimum of 3-5 years of experience in an engineering/operations-role within a software and/or services company.
Roles & Responsibilities:
Work with Architects to deliver solutions and deploy new capabilities on process improvement and strategic initiatives in the customer environment.
Implement/provisioning of Azure PaaS Services based on approved technical design document.
Implementation/enablement of monitoring, metrics and logging systems for Azure PaaS Services.
Participate in technical and troubleshooting sessions with client. Combine technical expertise and customer requirements to solve complex business challenges.
Understand, implement and automate security controls.
Manage and maintain tools to automate operational processes.
Analyze and eliminate top issues impacting customer experience.
Build automation to solve customer problems and develop scripts to automate troubleshooting and diagnostics activities.
Create documentation (SOPs & TSGs) to help L1/L2 teams to support operations.
Work on critical, highly complex customer scenarios that span across multiple Azure PaaS services.
Requirements:
5 years of experience in a technical position and a minimum of 2 years of experience as an Azure Cloud Engineer on most, if not all following PaaS services: Containers (ACI), Azure Kubernetes Services (AKS), Azure Container Registry, Web Apps, Azure Mobile Apps, Azure App Service Environment, Azure Functions, Azure Media Services, API Management, Logic Apps, Azure Integration Services (Service Bus, Azure Web Pub/Sub service and Event Grid), Content Delivery Network.
Mandatory Certifications (Any 2+): AZ-104, AZ-303, AZ-304, AZ-400, AZ-500, SC-200, SC-300, AZ-700, AZ-720.
Resource provisioning experience with at-least one Infrastructure as Code (IaC) tools like ARM/Bicep/Terraform/PowerShell, and KQL is preferred.
Experience with source-code management and package repositories.
Understanding of networking connectivity, monitoring and security best practices for PaaS services.
Ability to learn new technology in a fast-paced environment.
Passion for customers and focus on delivering customer delighting experience.
(1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives. (4.) To adhere to quality standards, regulatory requirements and company policies (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
Qualification
B Tech
Skill (Primary)
Technical Skills-Microsoft Technologies-Azure PaaS
Job tags
Salary
