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Location

Secunderabad | India

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Job description

Job Description:

Are you tech-savvy, possess basic knowledge of e-commerce sales, and excel in communication WinTech Services is looking for a dedicated Tech Support Associate to join our team in Hyderabad. As a key player in our organization, you will contribute to the success of our USA e-commerce brands.

Provide technical support to the customers.

Assist with E-commerce sales inquiries and provide basic product information.

Troubleshoot and resolve technical issues through various communication channels.

Ensure timely and effective communication with customers via email and other platforms.

Collaborate with cross-functional teams to enhance customer experience.

Qualifications:

0-1 year of experience in a technical support role.

Basic knowledge of e-commerce sales processes.

Excellent communication skills, both verbal and written.

Proficient in email writing and customer correspondence.

Ability to adapt to a dynamic work environment. 

Timings :: 7pm to 4am

Interested Can Drop your Cv at [HIDDEN TEXT]

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Salary