Growinity Solutions LLP
Location
Pune | India
Job description
Job Title: Customer Service Executive for International Voice Process
Responsibilities:
· - Respond promptly and professionally to customer inquiries .
· - Provide accurate information about products/services and address customer concerns.
· - Maintain a positive and customer-focused attitude throughout interactions.
· - Follow predefined scripts and guidelines while adapting to unique customer situations.
· - Document and track customer interactions and issue resolutions.
· - Collaborate with team members to ensure a consistent and seamless customer experience.
· - Stay informed about product updates, policies, and procedures.
Requirements:
· - Excellent written communication skills.
· - Strong problem-solving abilities.
· - Customer-oriented with a positive attitude.
· - Ability to multitask and manage time effectively.
· - Previous customer service or chat support experience is a plus.
· - Minimum Qualification – Undergraduate/Graduate
Working Conditions
· - Shift Hours - 24/7
· - Location – Pune, Viman Nagar
· - Salary – Upto Rs. 3 Lac Per Annum
· - Night Shift Allowance – Rs. 5000/- Dpends on attandence.
Job Type: Full-time
Salary: Up to ₹2,60,000 per year
Benefits:
Schedule:
Supplemental pay types:
Application Question(s):
Experience:
Language:
Ability to Relocate:
Work Location: In person
Interested candidates can drop their resume on [HIDDEN TEXT] or contact on 7620293810.
Job tags
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