Sr. Specialist, Workforce Administration

Location

Secunderabad | India

Job description

• The WFA team is the primary data owner of employee data in Workday HCM
• This role processes transactions for HR employee data such as position management, hires, rate changes, promotions, transfers, terminations, and data corrections in our Workday HCM system
• Audits and analyzes data to maintain data quality and ensure data accuracy
• Acts as Workday system experts as it pertains to employee data and transactions as well as the processes associated with these transactions

Your Rol e Accountabilities

• Processes employee data transactions and open job requisitions within Workday. Maintain ongoing data changes throughout the employee lifecycle. Includes creating job requisitions, updating requisitions and positions as needed, hiring, pay rate changes, promotions, transfers, terminations, etc.
• Act as primary support for US HR teams and provide secondary support to international regional teams.
• Provides input on projects that involve employee data/processes impacting the employee lifecycle. Ensure that project teams understand current processes and impacts to operations before changes are agreed upon or implemented.
• Reviews analyzes and understands data prior to processing, reaching out to HR partners or managers as needed.
• Administers WFA portion of the Online Time and Attendance (OTA) process for union employees to provision accounts and make updates and changes to system.
• Audit HR systems to ensure correct information has been input and processed.
• Process data correction requests from field or as a result of internal audits. Work with HR to identify issues and make corrections to employee data. Counsel HR when correction may impact other employee data such as vacation accrual, pension, benefits, bonus etc.
• Work with P&C Operations Management to coordinate with technology team to implement and/or research new ideas for system enhancements or troubleshoot system issues.
• Respond to ServiceNow (SNOW) tickets within appropriate Service Level Agreements set forth by department.
• Support teams across the organization on various system testing efforts (large implementation projects, Workday system release updates, ad hoc system updates/improvements, new functionality rollouts)
• Supports data changes related to large company-wide activities such as mergers, acquisitions, divestitures.
• Review and prep data for mass data loads. Analyze the data for completeness and sensibility before handing over to HRIS team for processing.
• Assist other WFA team members with workload when extra support is needed.
• Assists in training new team members.
• Assist in maintaining accurate and up to date process guides for the WFA team.
• Focus on ongoing process improvements.
• As directed by severance team, processes Separation/Layoff transactions in Workday and coordinate with Payroll team as necessary.
• Troubleshoot payroll, timecard and check issues with Payroll.
• Performs other related duties as assigned.

Qualifications & Experience

• Experience: Minimum 3 years Human Resources administrative or related experience required, preferably from a global environment. Must be able to maintain confidentiality and use confidential information appropriately.
• Education: High School diploma or equivalent experience in related field required.
• Language Requirements: Must be fluent in English
• Technical Skills: Experience with Workday HR/payroll or other SaaS payroll tools preferred (SAP or PeopleSoft), including EIB data loads. Strong skills required with Outlook, Excel, Word and PowerPoint.
• Relationship Management: Strong relationship skills. Experienced in building and maintaining effective collaborations. Recognized for reliability, integrity, and trustworthiness.
• Process Management: Skilled in process improvements and problem solving, taking initiative to own work projects/tasks. Ability to manage ad hoc high-volume activities in a fast-paced environment independently.
• Organizational Skills: Excellent planning, time management, prioritization, and follow-up skills. Has strong analytical skills and attention to detail.
• Communication: Exceptional communication and customer service skills, capable of conveying complex information clearly at all levels and in English. Must have flexible and adaptable attitude to cope with fast changing and complex environment

Job tags

Salary