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Senior Manager - CX Testing


TransUnion CIBIL Limited


Location

Mumbai | India


Job description

We are one of India’s leading credit information company with one of the largest collections of consumer information. We aim to be more than just a credit reporting agency. We are a sophisticated, global risk information provider striving to use information for good. We take immense pride in playing a pivotal role in catalyzing the BFSI industry in the country. We got here by tapping into our excitement and passion of wanting to make a difference in the lives of our clients and consumers. What is excitement and passion for us? We define it as a blend of curiosity, ability to unlearn and yet continuously learn, able to connect with meaning and finally the drive to execute ideas till the last mile is achieved. This passion helps us focus on continuous improvement, creative problem solving and collaboration which ensures delivery excellence.

Dynamics of the Role This is an exciting time in TransUnion CIBIL. With investments in our people, technology and new business markets, we are redefining the role and purpose of a credit bureau.

Roles & Responsibilities

Scripting Test Cases

• Test suites to be enhanced and maintained. • Produces detailed low-level designs in CICD processes • Develops, builds and unit tests components from detailed low-level designs. • Carries out unit testing on developed code, developing test harnesses if necessary. • Applies all relevant standards and procedures to own work.

Reporting:

• Accurately records own time and accurately reports progress on own work. • Compiles Unit testing and Release testing reports and dashboards. • Compiles Defect dashboards for Regression suites and maintain trend

Process :

• Independently design test plans, test cases , test data, test results, automation framework • Execution of functional, integration, regression and user acceptance tests if needed. • To understand unique requirements and help implement them in test cases and script them • Ideate and suggest improvements in the Software, based on testing results and to enhance user experience • Design, test plan, test cases, test data, execution & reporting. • Process for testing and release management • Any other responsibility assigned

Experience and Skills

• BE/B.Sc./MCA/ B.Sc.IT • Exp : 5 to 7 years of experience (at least 4+ years in automation) • Experience testing Financial IT Applications (preferably credit card, auto loan, home loan etc) • Hands-on experience in Unix/Linux / HP ALM / Jira • Hands-on experience with SQL queries on Oracle /Informix and Postgres SQL • Use of Test automation tools - RFT/Silk, QTP, Load runner, Maven. Prior experience with any Banking Financial Application systems is an added advantage • Software testing certifications such as CSTE, CSQA, ISTQB etc. will be an added advantage • Good knowledge of Core Java programming • - Hands on working knowledge with Selenium WebDriver and any other automation tools • - Good experience in creating automation scripts for the application modules • Flexibility to travel as needed • Executive presence and assertiveness. • Self-starter, ability to work independently, handle ambiguous situations and exercise judgement in variety of situations. • Strong communication, organizational, verbal & written skills. • High degree of responsibility and ownership, strong multitasking, coordination and tenaciously looking for ways to get results. • Ability to independently design test plans, test cases , test data, test results, automation framework • Proficiency in executing functional, integration, regression and user acceptance tests • Experience in automation testing of similar software projects • Strong verbal communication skills; being able to articulate well • Demonstrated ability to understand unique requirements and help implement them • Collaborative and positive in approach • Hands on experience in building and managing automation frameworks and building utilities as required • Hands on experience in configuring Jenkins and creating the CI/CD pipelines for DevOps tasks • Good knowledge of REST and SOAP web services • Knowledge in working with SQL and data bases • Understanding of cloud applications is plus

Essential Competencies

Ability to build trusting relationships - across all levels and in the immediate / extended team internationally, should be known and regarded as a trusted competent advisor. Driving innovation – A believer in continuous improvement of services, processes and operational efficiency. Demonstrates curiosity and critical thinking. Business Acumen – Spends time to ensure understanding of the business and aligns accordingly. Change agent – Ability to diagnose correctly, design and execute interventions. Ensures communication through appropriate channels in a concise and proactive manner. Execution champion – Focuses and ensures closure without compromising on quality of the output. Raises / flags issues as necessary and moves forward with a solutioning approach


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