Duty Free Retail Sales Manager Bengaluru
Location
Bangalore | India
Job description
About Sweet&Chilli…
Sweet&Chilli is a leading global drinks agency at the cutting edge of drinking culture and culinary innovation…
Sweet&Chilli teams are headquartered in London, LA & Sydney, where our work over the last 2 decades has helped define the drinks marketing industry…
Why you should join us …
An exciting opportunity has arisen to join a leading drinks agency in Global Travel Retail managing our Brand Ambassadors and the BA Program, for one of the world's largest producers of spirits and beers DIAGEO.
You will be part of a dynamic team, managed and employed by Sweet&Chilli, as our key link between the S&C Global team, our BA sales teams, the Duty-Free retailers, and our customer Diageo
In this Bengaluru based role you will be take the lead to recruit, manage, motivate, and to train and develop a high performing team of Brand Ambassadors across Kochi, Kolkata, Chennai, Bengaluru and Colombo.
Your responsibilities…
- Sales and Training Management of brand ambassadors within Duty-Free Stores – Leading the recruitment, training capability, staff retention, sales performance, communication of administrative tasks.
- People management - Coach and develop both functional & leadership capability within the BA team you manage
- Training capability - Virtual and F2F Training and development of a highly skilled BA team who represent Sweet&Chilli and Diageo to provide best in class sales experience, increase brand awareness to achieve KPI's to gain market share.
- Clearly communicate and submit timely reports on the progress and development of the BA teams, marketing activity, setting and tracking KPI and Sales targets and training plans during weekly/monthly WIP's, monthly meetings and business reviews for all stakeholders.
- Ensuring Diageo's marketing plans and activations are set up as per calendar and to ensure premium brand placement and visibility of all promotions.
- Build relationships with all key stake holders within our Duty-Free Retailers and our customer Diageo.
- Understand market dynamics, market trends and competitor activity and utilize this information to develop plans that assist in Diageo winning in the marketplace.
- Administration management of incentives, rosters, annual leave, expenses, customer invoicing hours all to be completed monthly.
About you…
- Strong leadership, people management and interpersonal skills.
- Previous experience in GTR/Duty Free and or Liquor industry would be highly advantageous.
- Ability to work under pressure with a 'can-do' attitude.
- Flexible in working hours and ability to work from airport locations and balancing this time with some time working from home.
- Administrative and organisational management.
- Detail oriented and strength in Microsoft Outlook, Teams, PowerPoint, Word Excel etc.
- Agile in your way of working and ability to effectively manage your time and multiple tasks.
- Extremely outgoing, exuding confidence.
Our mission is to provide a long and fulfilling careers for all our employees, as we see value in empowering our teams with knowledge so they can exceed in their roles.
Our people are the lifeblood of our business. We set ourselves apart from other staffing agencies because we value our staff, treat every individual with respect and offer opportunities to learn and grow. We achieve this by providing comprehensive training, a great culture, a connected global workforce, and career opportunities to attract and retain world class talent around the globe.
Join our team, click the apply button today!
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