Associate Vice President - Client Servicing Account Servicing

Location

Mumbai | India

Job description

Position: Associate Vice President – Client Service (or Account Servicing)

Location/Base: Mumbai

Experience:

• Minimum 10+ years of experience in Client Servicing in the OOH/Digital/Media/Advertising Industry.
• Any Graduate/PG/Master/Other relevant degree with experience in a similar profile and industry.

Working Days: Monday to Friday

Responsibilities and Duties:

• Handle all client inquiries, concerns, and complaints professionally.
• Reach out to existing clients, engage with them, work on their briefs, and service their needs on an ongoing basis.
• Identify and network with prospective clients, generate business from existing accounts, and achieve profitability and increased revenue growth.
• Build and maintain healthy business relations with clients, negotiate and close deals, ensuring high client satisfaction.
• Understand client briefs, research, prepare presentations, create reports, and implement marketing plans for brand recognition.
• Plan upcoming campaigns, coordinate operations and planning, and ensure timely execution at the pan India level.
• Collaborate with the design team to ideate and adapt effective marketing materials for various OOH & DOOH solutions.
• Work with internal and external departments to address client needs and provide regular updates to higher management.
• Develop strategies to engage with clients/prospects, prepare customized proposals, and provide information about advertising services.
• Research industry and competitor trends to apply best practices to client portfolios.
• Establish and maintain relationships with external vendors (photographers, printers, suppliers, etc.) to support and supplement marketing goals and objectives.
• Candidates must have established connections with advertising agencies, demonstrating skill in maintaining effective partnerships and facilitating successful advertising projects.

Skills:

• Excellent communication, presentation, and client servicing skills.
• Strong time management and organizational abilities.
• Ability to handle work pressure.
• Adaptability to changing situations and environments.
• Proactive and self-motivated.

Interested Candidates can connect on [HIDDEN TEXT] / 7710844668

Job tags

Salary