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Location

Gurgaon | India

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Job description

Key Deliverables

• To Ensure 100% service level adherence to business processes
• To enhance the Revenue enhancement -Churn Control and Up-sell (Data and Voice)
• Managing Fault Rate and SLA
• To increase Collection Efficiency : 0-60 days (data and Voice)
• Bad Debts Reduction
• IR Delivery vs. Target
• Drive virtualization through PFH, Self-care and Paperless bill media

Skills Required

• Experience in Project Management + Collections
• Partner Management
• Team Management

Educational Qualifications

• Full Time graduate, preferably MBA/ PGDM

Work Experience

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Job tags

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Salary