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Location

Amar, Gujarat | India

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Job description

Key Responsibilities: 1. Customer Interaction:

• Respond promptly and professionally to customer inquiries via email, phone, and other communication channels.
• Provide product information, pricing details, and support to customers in a courteous manner.

2. Data Management:

• Maintain and update customer databases with accurate and current information.
• Assist in the organization and management of sales-related data, ensuring its integrity and completeness.

3. Sales Support:

• Collaborate with the sales team to generate quotes, proposals, and other necessary sales documentation.
• Assist in the preparation of sales presentations and materials.

4. Order Processing:

• Process sales orders accurately and efficiently.
• Coordinate with relevant departments to ensure timely delivery and customer satisfaction.

5. Administrative Tasks:

• Perform general administrative duties such as filing, record-keeping, and document management.
• Support the sales team in various administrative capacities to enhance overall efficiency.

6. Communication and Coordination:

• Effectively communicate with internal teams, including sales, engineering, and customer support.
• Coordinate with external partners and vendors as necessary.

7. Problem Resolution:

• Address customer concerns and issues in a timely and effective manner.
• Collaborate with the sales team to find solutions to challenges and ensure customer satisfaction.

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Job tags

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Salary