UPL
Location
Navi Mumbai | India
Job description
JOB RESPONSIBILITIES: · Design, enhance and implement the End User Compute platform and infrastructure to support the requirements of the business with an eye for continual improvement, including speed of delivery and user experience. · Define the Global EUC roadmap. · Work with other technology groups to streamline effective processes and drive continuous improvement for EUC infrastructure, services, and support. · Evaluation of new tools & technologies & preparation of business case in the EUC domain · Architect, design and manage the Asset management, Microsoft AD, SCCM, Intune & O365 platform along with the governance & deployment. · Identify and drive areas for service improvements in conjunction with the managed service provider. · Preparing and reviewing IT Infrastructure related RFPs as well as evaluating the bids received and giving recommendation on vendor selection. · Overseeing vendor/partner to ensure relevant deliverables with agreed SLA as well as objectives, priorities, trade-offs, and risks are aligned. · Knowledge on Microsoft & Other OEM Software License and reconciliation of the same. · Managed Services Partner management – Tickets, SLA & KPI
REQUIRED EDUCATION AND EXPERIENCE: · B.E./B.Tech. · ITIL Certified · 12-15 years of relevant work experience · Experience of managing Global Team / End user Services will be preferred · Experience of working with teams in a fast paced, high-growth focused, dynamic and a hands-on work environment.Job tags
Salary
