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Enterprise Service Engineer( SQL/ PLSQL, L3 Support)- Face to Face interview


e2open


Location

Secunderabad | India


Job description

About us:

Founded in 2000 and headquartered in Austin, TX, E2open provides the largest and most comprehensive Supply Chain Operating Network, including a broad suite of collaborative supply chain solutions. E2open helps companies such as AkzoNobel, Campbell Soup, Cisco, Dell, Exostar, Lenovo, Kimberly-Clark, Seagate, Shell, Unilever and Vodafone better manage their supply chain operations. (

Job Description:

We are looking for talented individuals who are passionate about making a big impact on customer success. The Customer Success Engineer will be responsible for delivering high quality Level 3 support to E2open's Supply Chain applications to meet our global customers' Service Level Agreements and operational requirements. The successful candidate will be adaptable, detail-oriented, organized, have excellent analytical and problem-solving skills, and should able to work independently with cross functional teams to troubleshoot and resolve complex problems.

Additionally, the applicant should have a pro-active mindset, continually trying to determine preventative measures, excellent knowledge of the customer's solutions. There may be the requirement for shift work to cover different time zone and applicants must be flexible in this regard.

Responsibilities

Level 3 application support to all customer solutions

Requirements:


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