Location
Shimla | India
Job description
Duties & Responsibilities
- Adhering to work timing and duty roster assigned by the Restaurant Manager
- Wear the prescribed uniform, while on duty, to maintain uniformity of appearance at the outlet.
- Adhering to the grooming and personal hygiene standards.
- Customer Relations (Greeting with a Smile, Welcoming, Thanking, Answering to customer queries.
- Taking Orders from walk-in and take away customers.
- Cash Desk Operation & Cash Settlements from the customers
- Adhering to all the SOP's at the outlet level
- Upselling with various add-ons & beverages
- Maintaining Outlet Hygiene and Cleanliness
- To ensure BOH area is clean and neatly maintained and the FOH is neatly organized
- To ensure the cutlery and crockery are neatly washed and available to customers as per SOP's
- Should ensure that company assets provided to the store are well-maintained
- Escalate integrity issues
- Escalate Customer Complaints to the Restaurant In charge
- Knowledge, Skills & Abilities:
- Effective communication & influencing skills
- Ability to work in a Team
- Excellent customer handling skills
- Customer Service Orientation
Skills: customer service,customer,communication,stewardship,hostesses
Job tags
Salary
